Last updated on October 19th, 2022 at 07:10 pm
While the YouTube videos are quite entertaining, the comments section is the icing on the cake. It’s a great way to interact with other viewers as you write your thoughts and reactions to the video. However, there are times when the comments section doesn’t seem to load, and this can leave you frustrated. If you are also facing the issue, check out these ten ways to fix YouTube comments not showing on iPhone and Android.
While we already have an article for YouTube comments not showing in Chrome, this one focuses on the YouTube app on iPhone and Android devices. The methods below are quite easy to use and we are sure that you can get the comment section back on the YouTube app. First of all, let us understand why you cannot see the comments of a YouTube video.
Why can’t I see comments on YouTube?
You may not be able to view comments on YouTube for various reasons, the most common of which is poor network connectivity. There just isn’t enough bandwidth for the connection to load the comment section, since its first preference is to load the main content of the video.
However, that is not the only reason. It could also be that the YouTube server is down or there is a problem with your phone’s software. Regardless of the reason, we have several fixes to help you find the root cause of YouTube comments not loading on your phone and fix it. Skip to the next section.
How to Fix YouTube Comments Not Showing on Android or iPhone
You can easily fix the problem by switching to a better network connection. There are also times when changing the account or updating the YouTube app has fixed the problem. We have listed all the possibilities below. Also, there have been times when YouTube has been down as well, so let’s start by checking if that’s why you can’t see comments on the YouTube app.
1. Check if YouTube is down
While it’s rare for YouTube to face an outage, when it does, it barely seems to work. One of those forgetful days for YouTube was October 16, 2018, when it was down for over an hour. Such an event also removes YouTube Music and YouTube TV.
That said, there’s nothing you can do about it except wait for the folks at Google to restore it. However, you can check the YouTube server status in Downdetector.
Given how reliant people are on YouTube, you’ll also get word of an outage when users share their frustration on social media.
2. Check the Internet connection
As YouTube has to load many elements besides the video, it is essential that you have a good internet connection to load the comments. Whether you’re connected to Wi-Fi or mobile data, it’s important that you have a good signal strength and an active plan to access YouTube successfully.
Also, you can check your internet speed and if you see low numbers, it’s time to check with your service provider. Fast.com is a simple Internet speed checker, so we recommend that you use it to check speeds.
3. Change your YouTube account
Sometimes, there might be a strange error affecting your Google account that you are logged into YouTube. While there is no way to identify what exactly it is, changing your YouTube account is one way to try to fix YouTube comments not showing up.
Step 1: Tap on the profile icon at the top right corner.
Step 2: Tap the ‘>’ icon next to your account name.
Step 3: You will be shown the Accounts page. Tap Add account.
Step 4: Once you add a new account, it will appear under ‘Other Accounts’. Select the new account to switch.
If your comments are still not visible below the YouTube video, you can try reloading the video you are watching.
4. Reload the YouTube video
This is how you can reload the video on the YouTube app if you can’t see the comments below the video.
Step 1: Tap the video to see the playback controls and tap the down arrow to minimize the video.
Step 2: Hit the cross icon to close the vide
Step 3: Now you can browse the video again and tap on it to reload it.
This method has solved the problem of comments not appearing below the video, and we hope this will also solve the problem for you. If not, don’t worry. Go to the next solution.
5. Reboot your device
If the above methods don’t work, you can try restarting your device. Once your device turns back on, you can open YouTube to check if you can see comments you (or others) made on a video.
Step 1: First of all, you need to turn off your device.
- On iPhone X and above : Press and hold the Volume Down button and the Side button.
- On iPhone SE 2nd or 3rd generation, 7 and 8 series : Press and hold the Side button.
- On iPhone SE 1st generation, 5s, 5c, or 5 : Press and hold the power button at the top.
- On iPad: Press and hold the power button at the top.
Step 2 Drag the power slider to turn off the device.
Step 3: Next, turn on your device by holding down the power button on your iPhone.
Reboot Android device
Most Android devices show the power on/off menu when you press and hold the power button. Then use the Reboot option to reboot your device.
6. Clear app cache and data (Android only)
While Apple devices miss this feature, a great way to clean up the junk in an app is to clear the cache on your Android device. YouTube, like all other Internet applications, accumulates caches.
Cache is temporary data that is stored in the app, so every time you open YouTube, some items are preloaded to save time and data. Here is a step by step procedure for the same.
Step 1: Long press on the YouTube app icon.
Step 2: Once you are on the app info page, tap on Clear Data.
Step 3: Now select clear cache.
This will remove all the junk accumulated in the YouTube app. The next time you open it, we hope you can see the comments below the video.
7. Reinstall YouTube
Reinstalling YouTube is another effective method to fix missing comment section below a video. This is how you can uninstall and reinstall YouTube from the App Store or Play Store.
Reinstall YouTube on iPhone
Step 1: Long press on the YouTube app icon. Click Remove App.
Step 2: Now, tap on Delete App. This will uninstall YouTube from your iPhone.
Step 3: Visit the App Store using the link below to install the latest version of YouTube.
Download YouTube for iPhone
Uninstall updates for YouTube on Android
YouTube is a preloaded app on Android devices and therefore cannot be uninstalled. However, you have the option to ‘uninstall updates’ to restore the app to the initial version as installed from the factory.
Step 1: Long press on the YouTube app icon and select info.
Step 2: Click Uninstall Updates.
Step 3: Now, visit the PlayStore to update your app to the latest version.
Update YouTube from Play Store
8. Disable VPN
A VPN is a private connection that routes incoming and outgoing Internet traffic through a private server. However, the VPN you might be using might be slow or might be experiencing an outage. And if you are watching YouTube on a VPN and the comments section is not loading, the best thing you can do to fix the problem is to make sure you are not connected to any VPN.
Disable VPN on iPhone
Step 1: Open the Settings app and select General.
Step 2: Click ‘Device & VPN Management’.
Step 3: Make sure the status says ‘Not Connected’, which means you are not connected to a VPN service.
Disable VPN on Android
Step 1: Go to the Settings app and open ‘Telephone & Sharing’ (or a similar panel in settings, depending on the device you’re using)
Step 3: Tap VPN. Make sure the toggle is off. This means that you are not connected to any VPN service.
9. Disable ad blockers
Ad blockers can help you block intrusive and annoying ads, but they may cause some problems with the app’s operation. You can try disabling such content blockers when YouTube comments are not displayed.
Disable ad blockers on iPhone
If you’re watching YouTube in Safari, here’s how you can disable ad blocker on iPhone to try and get the comment section back.
Step 1: Open the Settings app and select Safari.
Step 2: Tap on Extensions.
Step 3: Make sure all the toggles are off for any ad blocker that is a Safari extension.
Disable ad blockers on Android
If you have an ad blocker app installed on your Android device, you can easily uninstall it to try to restore the comment section on a YouTube video.
Step 1: Long press on the app icon.
Step 2: Select Application Information.
Step 3: Now, tap on Uninstall to remove the ad blocker app.
10. Update the YouTube app
When users face a problem, most of them express it in forums and app review sections. This means that the developers will be aware of the issue and will push an update for the app.
So if none of the above solutions work, you can try updating the YouTube app on your iPhone or Android devices. We hope this helps fix YouTube comments not showing issue.
- Update YouTube for iPhone
- Update YouTube from Play Store
These are all the ways you can use to reload the missing comment section for a YouTube video. However, if you still have more questions, you can check out our FAQ section below.
YouTube Comments FAQ
1. Are YouTube Live Chats the Same as YouTube Comments?
No. Live chats are real-time comments made on a live YouTube video. There is an option in live video to turn live commentary on or off. While comments are seen on any video uploaded to YouTube.
2. Did YouTube Remove Comments?
No. While YouTube has disabled the Dislike counter for a video, the comments section is not affected.
3. Does YouTube block comments with links?
No, YouTube does not block comments with links.
4. Are YouTubers notified when you edit a comment?
No, they are notified.
Recover comments on YouTube using these fixes
We hope that these methods have helped you to recover the comment section in a YouTube video. However, if none of these methods work, we recommend that you give it some time, and the comments section might reappear below a video. Sometimes only some elements of a video can be interrupted. With that said, we hope the issue will be fixed soon. Happy commenting!