How to recall an email in Outlook

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Did you send an email that you shouldn’t have or has an error? Here’s how to call it up in Outlook before anyone sees it.

If you accidentally hit the send button in Outlook, only to realize right away that you’ve made a huge mistake, the situation may not be quite as dire as you think.

Outlook has the ability to recall emails so that no one needs to know that your wrong or poorly judged message has been delivered to their inbox.


Unfortunately, this ability is very limited. 

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The terms of the email recall are very specific, so this isn’t necessarily the magic bullet you might have been hoping for.

It only works for emails sent from a  Microsoft Exchange  or  Microsoft 365 account,  with the recipient also using any of these services.

 It is only available on the desktop version of Outlook, not the web-based version and email must be unread and in the recipient’s inbox, not some filtered or public folder.

So, if you email someone using Gmail, you won’t be able to get them back.
The same is true if someone has already opened it or their email app is set to automatically filter incoming emails into subfolders.

If you’re lucky and your message meets these criteria, here’s how to stop the person in question from reading it.

Where is the Outlook email recall setup?

Retrieving your email is very simple, although the option is hard to find. First, in the Outlook app, go to the Sent Items tab   and double-click on the message you want to remember so that it opens in its own window.
In the top-right corner, you’ll see a down arrow to the right of the three-dot icon, which you’ll need to select. Older versions of Outlook won’t have this option, so go to the next step.

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This opens a larger toolbar with more options, one of which is the  Move  section  . Click this and you will see  the Actions  icon  appear. Select that and you will see two commands:  Recall This Message  and  Resend This Message .

Where is the Outlook email recall setup?

Choosing  to recall this message  opens a dialog that gives you the option to either delete the message from the recipient’s inbox or send a message to replace it.

How to recall an email in Outlook

Choose the one you want, click OK, and hopefully you can avoid embarrassment or worse.

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