Deciphering the designations of error codes for Samsung washing machines. What they indicate, ways to solve problems by service codes.
6 Steps to Fix Samsung Washer Error Code 4C
When your Samsung washing machine is showing the 4C error code, it means that there is something wrong with the water supply to your washing machine.
The most common reasons this occurs are the water taps aren’t correctly turned on, the water hoses are faulty, the mesh filters are blocked, the detergent tray is dirty, or the water pressure isn’t high enough.
To find the cause of the problem and fix it, simply follow our step-by-step instructions in this guide, and your washing machine should be working again quickly.
This guide covers all major Samsung washer models, including:
- 592-49045
- 592-49075
- 592-49082
- 592-49087
- WF203ANSXAX
- WF206ANSXAA
- WF206ANSXAC
- WF206BNWXAC
- WF210ANWXAA
- WF218ANBXAA
- WF218ANWXAA
- WF219ANBXAA
- WF219ANWXAA
- WF220ANWXAA
- WF328AAGXAA
- WF328AARXAA
- WF328AAWXAA
- WF330ANWXAA
- WF340ANGXAC
- WF340ANRXAC
- WF350ANWXAA
Step One – Check the Water Taps
The first step is to check if both the hot- and cold-water taps are turned on correctly. When one or both of the taps aren’t correctly turned on, the water supply to your washing machine might be adversely affected, and this can cause the 4C error code to appear.
To make sure the water taps aren’t the cause of the problem, simply check that they are fully open, and if not, open them. If you only want to use cold water for your washing machine, you need to install a “Y-connector,” which will provide water to both the hot and cold hoses.
If the water taps / faucets are turned on correctly, move on to checking the water hoses.
Step Two – Check the Water Hoses
The next step is to check the water hoses to make sure they are not defective. Faulty water hoses are the main cause of the 4C error code appearing. Sometimes they can get kinked, bent out of shape, or blocked up, which causes the water to not be able to get into the washing machine correctly.
Here’s how to check the water hoses:
- Turn the power off to your washing machine.
- Gently pull your washer out from the wall so you can access the back of it.
- Check if the hoses are kinked or bent out of shape, which will stop water from being able to properly flow through them.
- Check that the hoses are connected tightly. When they are not connected properly, this can adversely affect the function of the water valves that might be inside the hoses.
- The next step is to clean the hoses out, which you can do by first turning the water supply off and then disconnecting the hoses from both ends.
- Run water through the hose, and see if there are any blockages. If so, clean the hose out with a piece of wire until you unblock it. Also, check that there are no leaks in the hose. Once cleaned move on to step three (but don’t reattach them yet).
Step Three – Check the Mesh Filters
The next step is to check the mesh filters. The mesh filters are situated where the water hose connects to the washing machine.
To check the mesh filters, you need to:
- Unscrew the mesh filters and check to see if they are full of gunk or other debris.
- Give them a good clean and then put them back into their correct position.
- Reattach the water hoses tightly and make sure they are in the correct position so water can flow through them.
Step Four – Clean the Detergent Tray
The next step is to clean out the detergent tray. Sometimes the detergent tray can get clogged, which stops water from being able to fill into the washer.
As a general rule, always make sure that you are using high-efficiency detergent in your washing machine; when you use non-high-efficiency detergent, it might produce excessive suds. When this happens, your washing machine might not be able to detect water flow into your washing machine correctly, and the washer will stop working.
Once you’ve cleaned out the detergent tray, you can move on to the next step.
Step Five – Check the Water Pressure
The next step is to check the water pressure. For your washing machine to work, the water pressure needs to be at least 10 pounds per square inch (psi). When the water pressure is less than that, your washing machine might not be able to fill up with water, and the 4C error code will appear.
You can check the water pressure yourself if you have a water pressure gauge by attaching the gauge to the faucets and checking the reading. Alternatively, you can call your water utility company and ask them for your psi level.
Step Six – Reset Your Washer
The final step after you have done all of the above is to reset your washing machine and then check if the error code is not displaying anymore.
To reset your washing machine, you simply need to:
- Unplug the washer from the power for a couple of minutes and then plug it back in.
- Turn the washing machine on and then check if the 4C error code is gone. If your washer is still displaying the error code, you will need to call a qualified technician to come and inspect your washing machine.
Samsung washing machine Error code and Description of the problem
These are the most common trouble codes for Samsung washing machines. The error code is displayed as a numeric code, exactly as it is shown on the website below.
5E Water drain error
If the pressure sensor detects a frequency lower than (25.20kHz) 10 minutes after the start of draining, this error occurs. This error code is very common and can also be read as SE or 5E depending on the state of the digital display.
The error is reset by pressing the “Start / Pause” button, after which the washing machine will reboot and try to drain the water again.
- Check drain pump filter for debris, clean if necessary
- Check the hose for punctures, kinks
- Check air chamber and pressure sensor hose
- The water pressure sensor may be faulty.
- Check the drain pump
- Check drain connection
4E Water intake error
The washing machine was not able to fill with water in a timely manner. If the water pressure sensor does not register frequencies at 100 Hz for 2 minutes and if the water level does not reach the set level in 10 minutes, then this error occurs.
The error is reset by pressing the “Start / Pause” button
- Check the water supply, the hoses may be frozen
- Check air chamber and pressure sensor
- Check the water supply valve for foreign objects
- Check Main Control Board
dE open door error
The error code means either the door is open or the door lock or locking mechanism is unable to tell the electronics that the door is closed.
- Check if the door is closed correctly
- Check door handle for damage or wear
- Check the door fuse, if it is inoperative, replace the door lock
- Check door lock wiring
UE Imbalance error
The washing machine has detected an unbalanced load. This error code is more informational. The washing machine is telling you that it is unable to spin properly without risk of damage due to an unbalanced load.
- Reload the washing machine and try again
- Check that there is enough load, as small things can cause imbalance
3E Engine tachometer error
If the tachogenerator signals do not appear within 2 seconds, this is an error.
- Check engine for foreign objects
- Check tachogenerator
- Check all connections and components in the engine (wiring)
- Check the connections on the main control module
- Check main control module
bE Motor triac short circuit
There may be a motor short circuit. If the tachogenerator registers 300 rpm for 1 second at a given 90 rpm, then this error occurs.
- Check for voltage
- Check main control module
- Check the motor
OE overflow error
If the pressure sensor detects an abnormal water level frequency of more than 21.00kHz, the machine stops working and turns on the water drain until the frequency reaches 25.00kHz.
- Check if there is too much foam (may occur if the wrong detergent is used)
- Check water level sensor
- Check the wiring and contacts on the water pressure sensor
- Check controller
- Check water supply valve for foreign object
LE Water leakage error
If the water level is below the safe water level of the heater more than 4 times during operation, this error will occur.
- Check for any leaks from the washing machine and fix them
- Faulty water leakage sensor
HE Water heating error
For this error code, the water heater or thermistor needs to be checked. Basically, the washing machine reports a heating circuit malfunction with this error code, but it cannot determine exactly where.
Possible options HE1 – overheating, HE2 – no heating
- Check the heating element
- Check thermistor or temperature sensor
- Check thermistor resistance
- Check the wiring to the heater
- Check the connection of the heater and temperature sensor
tE Water heating sensor error
The error appears if the thermistor circuit circuit is faulty or if the voltage across the thermistor is lower than 0.2V or higher than 4.5V.
- Check thermistor or temperature sensor
- Check thermistor resistance
- Check the wiring to the heating element<.li>
- Check the connection of the heating element and the temperature sensor
IE Malfunction of the water level sensor
If incorrect frequencies are registered for more than 5 seconds, a pressure sensor error occurs. If an error occurs, the water will drain for 3 minutes.
- Check water level sensor
- Check wiring to water pressure sensor
- Check water level sensor connection
- Check main controller
CE Abnormal water temperature
Water drain occurs if an abnormal water temperature is detected at the start time of water filling. If the pressure sensor frequency is higher than 25.20KHz , the water will be drained by the drain pump.
- Check thermistor connection
- Check Thermistor
E2 Water drain error
If the pressure sensor detects a frequency lower than 25.20kHz, 10 minutes after the start of draining, this error occurs. This error code is very common and can also be read as “SE” or “5E” depending on the state of the digital display.
The error is reset by pressing the “Start / Pause” button, after which the washing machine will reboot and try to drain the water again.
- Check drain pump filter for debris, clean if necessary
- Check the hose for punctures, kinks
- Check air chamber and pressure sensor hose
- The water pressure sensor may be faulty.
- Check the drain pump
- Check drain connection
E3 overflow error
If the frequency of abnormal water level is more than 21.00kHz by the pressure sensor, the machine will stop working and turn on the water drain until the frequency of 25.00kHz is reached.
- Check if there is too much foam (may occur if the wrong detergent is used)
- Check water level sensor
- Check the wiring and contacts on the water pressure sensor
- Check controller
- Check water supply valve for foreign object
E4 Imbalance error
The washing machine has detected an unbalanced load. This error code is more informational. The washing machine is telling you that it is unable to spin properly without risk of damage due to an unbalanced load.
- Reload the washing machine and try again
- Check that there is enough load, as small things can cause imbalance
E5 Water heating error
An error appears if, after turning on the heating element, the temperature of the water in the tank changes by more than 40″С within 5 minutes, or it changes by less than 2°С within 10 minutes.
In such a case, check and, if necessary, replace the heating element. To reset the error, turn off the SM, and then turn it on again.
E6 Water heating error
An error appears if, after turning on the heating element, the temperature of the water in the tank changes by more than 40″С within 5 minutes, or it changes by less than 2°С within 10 minutes.
In such a case, check and, if necessary, replace the heating element. To reset the error, turn off the SM, and then turn it on again.
E7 Malfunction of the water level sensor
If incorrect frequencies are registered for more than 5 seconds, a pressure sensor error occurs. If an error occurs, the water will drain for 3 minutes.
- Check water level sensor
- Check wiring to water pressure sensor
- Check water level sensor connection
- Check main controller
E8 Water temperature error
An error occurs if the temperature of the water in the tank in the SM exceeds the set values for the allotted time. Values of 60°C (or more) are considered abnormal for synthetic fabrics, 45°C (or more) for delicate fabrics, 45°C (or more) for wool. When this malfunction occurs, the drain pump is forcibly turned on for 3 minutes
- Check temperature sensor
- Check the heating element
- Check the heating element and temperature sensor circuits
E9 Water leakage error
If during operation more than 4 times the water level is below the safe water level of the heater, this error will come out.
- Check for any leaks from the washing machine and fix them
- Faulty water leak sensor
EA Engine tachometer error
If the tachogenerator signals do not appear within 2 seconds, this is an error.
- Check engine for foreign objects
- Check tachogenerator
- Check all connections and components in the engine (wiring)
- Check the connections on the main control module
- Check main control module
EB Motor triac short circuit
There may be a motor short circuit. If the tachogenerator registers 300 rpm for 1 second at a given 90 rpm, this error occurs.
Check for voltage
Check main control module
Check the motor
EU Motor triac short circuit
There may be a short circuit in the motor. If the tachogenerator registers 300 rpm for 1 second at a given 90 rpm, then this error occurs.
- Check for voltage
- Check main control module
- Check the motor
ED open door error
- Check if the door is closed correctly
- Check door handle for damage or wear
- Check the door fuse, if it is inoperative, replace the door lock
- Check door lock wiring
- DOOR open door error
- Check if the door is closed correctly
- Check door handle for damage or wear
- Check the door fuse, if it is inoperative, replace the door lock
- Check door lock wiring
Responsibility for your safety, if you harm yourself or the Samsung washing machine with the help of the recommendations on the site, lies solely with you. You perform all manipulations at your own peril and risk.
The site provides generalized causes of error codes, and cannot be guaranteed that the recommendations will solve your particular problem. You should also understand that error codes are not a “panacea”, they only indicate the direction in which to find the problem and will not replace the diagnostic skills of professionals.
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